Privacy Policy

At subs2go, accessible from subs2go.ca, one of our main priorities is the privacy of our visitors and app users. This Privacy Policy document contains types of information that is collected and recorded by the subs2go application and how we use, retain, and delete it.

1. Information Collection and User Discretion

The subs2go app does not store or collect personal information that the user is not willingly sharing with us. Users have full control over the personal details they provide. You are freely able to limit, modify, or remove personal details from your public profile at your own discretion at any time through the app settings.

2. No Third-Party SDKs or Data Tracking

We do not integrate or use any third-party Software Development Kits (SDKs), background trackers, or advertising networks within the subs2go application. Your data is never sold, traded, or shared with third-party entities for marketing, analytics, or behavioral tracking purposes.

3. Data Retention Policy

We only retain collected personal information for as long as it is necessary to provide you with your requested service or maintain your active user account.

• Active Accounts: Profile information and user-shared data are retained for the duration that your account remains active.
• Inactive Data: If you remove personal details from your public profile, that data is immediately and permanently removed from our active database architecture.
• Deleted Accounts: If you choose to delete your account, all associated data is purged within 30 days, except where required by law to be retained for legitimate legal or audit purposes.

4. Data Deletion Process and Account Removal

We recognize your right to control your data. You can request the full deletion of your account and all associated personal data at any time through the following methods:

• In-App Deletion: Navigate to your Profile/Account Settings inside the subs2go application and click on "Delete Account" to automatically trigger the deletion process.
• Email Request: You can contact our support team directly at admin@subs2go.ca with the subject line "Data Deletion Request." Please provide your registered username or email address so we can process your request.

Upon receiving a valid deletion request via email or our website, we will verify your identity and permanently delete your user profile, account settings, and all shared information from our servers within 30 days.

5. Consent

By using our app, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.